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Help & Support

Need some help with your device or Three account? Check out our support categories below to get started.

Important info

We’ll be doing some system updates between Saturday 19 and Sunday 20 July to improve the service we provide. We expect these updates to commence at 9.30pm on Saturday and complete at 9am on Sunday.

You’ll still be able to call, text and use your data as usual, but you may experience problems logging in and won’t be able to request a PAC, STAC or Switching Information during this time. Please try again after 9am on Sunday.

We’re sorry for any inconvenience.

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Find out everything you need to know about using your device on your travels, including roaming charges and how a Data Passport can help you save money.

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